loading

Get In Touch With Us

*
Privacy policy

It is Padurus policy to respect your privacy regarding any information we may collect while operating our websites.

What This Policy Covers

This Privacy Policy applies to information that we collect about you when you use our website https://padurus.io. Throughout this Privacy Policy, we’ll refer to our website and other products and services collectively as “Services.”

Below are the information we collect, use, and share information about you, along with the choices that you have with respect to that information.

Information We Collect

We only collect information about you if we have a reason to do so. In order to provide our Services, to communicate with you, or to make our Services better.

We collect information in two ways: when you provide information to us or automatically through operating our Services.

Information You Provide to Us

  • Basic Account Information: We ask for basic information from you to sign up your account. For example, we require individuals who sign up for padurus.io account to provide first name, last name, email address, phone number and password.
  • Transaction and Billing Information: If you purchase a subscription to padurus.io plan, SMS messages, etc., you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.
  • Credentials: Depending on the Services you use, you may provide us with credentials for your website (like SSH, FTP, and SFTP username and password).
  • Communications With Us (Contact Us): You may also to provide us information when you respond to surveys or communicate with our team.

Information We Collect Automatically

We also collect some information automatically:

  • Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services–for example, when you create or make changes to your account.
  • Usage Information: We collect information about your usage of our Services. For example, we collect information about the pages you visit or site parts that you check the most. We use this information to provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
  • Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to calculate how many people visit our Services from certain geographic regions.
  • Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. padurus.io uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

Purposes for Using Information

We use information about you as mentioned above and for the purposes listed below:

  • • To provide our Services, to set up and maintain your account or charge you for any of our paid Services;
  • • To further develop and improve our Services, by adding new features that we think our users will enjoy or will help them to create and manage their monitors more efficiently;
  • • To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use;
  • • To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention. We may analyze how many individuals purchased a plan after receiving a marketing message or the features used by those who continue to use our Services after a certain length of time;
  • • To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Padurus and others, which may result in us declining a transaction or the use of our Services;
  • • To communicate with you through your email, about offers and promotions offered by Padurus and others we think will be of interest to you, solicit your feedback, or keep you up to date on Padurus and our products; and
  • • To personalize your experience using our Services, provide content recommendations, target our marketing messages to groups of our users (those who have a particular plan with us or have been our user for a certain length of time), and serve relevant advertisements.

Legal Basis for Collecting and Using Information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only:

  • • Where we need personal information to perform a contract with you.
  • • Where the processing is in our legitimate interests and not overridden by your rights.

or

  • • Where we have your consent to do so.

We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Sharing Information

We do not sell our users’ private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

  • Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
  • Third Party Vendors: We may share information about you with third party vendors who need to know information about you to provide their services to us, or to provide their services to you. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, SMS and email delivery services that help us stay in touch with you), those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our Services (like analytics providers) who may need information about you in order to, for example, provide technical or other support services to you. We require vendors to agree to privacy commitments to share information with them. These vendors are listed in the "List of data sub-processors" section below.
  • Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request.
  • To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Padurus, third parties, or the public at large. If we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Padurus goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
  • With Your Consent: We may share and disclose information with your consent or at your direction. We may share your information with third parties with which you authorize us to do so, such as the social media services that you connect to our site.
  • Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

To enhance the security of your account, we encourage you to enable our advanced security settings, like Two Step Authentication.

Choices

You have several choices available when it comes to information about you:

  • Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services–for example, paid ones, may not be accessible.
  • Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account, monitoring alerts and legal notices.
  • Set Your Browser to Reject Cookies: At this time, Padurus does not respond to “do not track” signals across all of our Services. However, you can usually choose to set your browser to remove or reject browser cookies before using Padurus's website, with the drawback that certain features of Padurus’s website may not function properly without the aid of cookies.
  • Close Your Account: If you no longer want to use our Services, you can close your Padurus account. Please keep in mind that we may continue to retain your information after closing your account, as described in Information We Collect, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.

Your Rights

If you are in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

  • • Request access to your personal data;
  • • Request correction or deletion of your personal data;
  • • Object to our use and processing of your personal data;
  • • Request that we limit our use and processing of your personal data; and
  • • Request portability of your personal data.

You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to How to Reach Us to, well, find out how to reach us.

EU individuals also have the right to make a complaint to a government supervisory authority.

How to Reach Us

If you have any question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please drop your messages at Contact Us.